Prof. Drikus Kriek
It is arguably a period in world
history that puts greater demands on leaders than most previous times. Think
about geo-political challenges and the demands it puts on political leadership.
After Covid many leaders also realised that the world is more brittle and the
pandemic may left with anxiety and fear. In addition, business leaders face the
challenges that new technologies may bring and how they would deal with
disruption and changes in the world of work. One may also argue that the mere
notion of a heroic leader is challenged and different sets of leader attributes
and character traits are required to lead effectively.
It is in this context that leaders
need to rethink their own leadership responsibilities. Focus is increasingly on
how leaders co-create motivational mindspaces wherein leadership happens. These
contexts requires certain conditions to manifest to ensure members of teams and
followers enter into these spaces and find sufficiently meaningful in the
leadership moments to perform optimally. Here we mention some of the tasks
leaders have to execute to ensure optimal conditions are in place for high
performance. These include:
Ensure interdependence
Interdependence refers to the degree
to which members of a team depend on each other to reach the team's goals. It
is circular in that the team depends on contributions from individuals, while
simultaneously members require assistance from the team to complete individual
tasks. A sense of interdependence exists where the team understands that it
will not be successful without the particular contribution of each individual.
It also prevails where individual members are aware they cannot complete their
tasks or reach requisite goals if they do not get support from others on the
team
Foster nurturance
This condition indicates the
experience members of a team have that they are cared for and valued for who
they are. It indicates to them that there is concern for their own personal
circumstances and that they are valued as individuals. Nurturance emerges
through the connections between members that demonstrate to them that the team
is a caring space allowing each to be themself. Nurturance involves care but
also implies the manner that this allows opportunity for members to develop,
grow, and to be challenged.
Articulate a story of possibility
This is most often reflected in the
team's dream. A group of people becomes a team when its individual members join
together to pursue an aim they all desire- to fulfil a particular dream. There
are an endless number of aims that but for each team it should be unique to
define its own Dream. No team can perform optimally or expect members to be
motivated without a clear Dream.
Create psychological safety
Safety refers to the shared belief
that it is safe to take the risk of being vulnerable in a team. This allows
members opportunity to experiment, offer their views freely, make mistakes, be
curious, request information, voice unease or lack of understanding, be creative,
and offer their ideas and solutions. Four components of safety can be
identified, namely freedom, trust, clarity and fairness.
- Freedom
is a prerequisite for safety because members must feel free to contribute and
to share their ideas. It is based on the premise that people will not be
rejected for their ideas, views or opinions. It allows members to be
"wrong" or at odds with that of other stakeholders’ beliefs.
- Trust
can be defined as the willingness to be vulnerable by putting one (i.e. the
trustor) at the mercy of another person (i.e. the trustee) even when the
outcome is uncertain. It is based on the expectation that the other will
perform an action that the trustor regards as important and that this action
will be to the benefit of the trustor. The expectation is that the trustee will
act benevolently- in particular where the trustor doesn't have the ability to
monitor or control the trustee.
- Clarity.
Safety in a team is increased by when uncertainty is removed. Clarity of role,
expectations, task responsibilities, performance norms, interpersonal
relationships and on the mandate of the team ensures increased levels of
clarity.
- Fairness.
In a team people value being treated fairly. This is built through the
experience members have of the levels fairness, equity and justice operative in
the team. These elements build safety because team members evaluate outcomes
they receive from their efforts in relation to what they put into the team.
Direct progress
Progress relates to the momentum
members of a team experience en route to reaching a meaningful goal. As a
motivational condition three dimensions of a team's progress are critical,
namely its development stages; measurements of progress; and momentum along the
way. Firstly, teams generally progress through anticipated stages and have to
complete development tasks associated with each stage. These stages can be
mapped on a development journey. Secondly, its necessary for a team to know
what to measure for members to ascertain where they are on the team's developmental
path and to determine its progress. Finally, a team needs to ensure it
maintains momentum towards its Dream.
Ensure internal and external
alignment
For a team to perform optimally,
alignment is critical because any team operates in a context and for a context. Members need to feel that they
align with the team's internal and external contexts. As a motivational
condition alignment helps members to feel that they fit, the team is balanced
and that they deliver on stakeholder expectations. Thus, a team has to find its
place in larger systems but also needs to calibrate itself internally to align
members with their place in the team.
Build cohesion and a sense of
belonging
Cohesion is the collective sense of
belonging that exists within the team. It refers to a sense of rapport,
camaraderie or we-ness. It is the invisible ingredient binding the team
together, builds solidarity, and creates a sense of community. Cohesion
increases when members appreciate each other’s contributions and when they
enjoy being in each other’s company. It reflects the desire of the members to
stick together, to remain part of the team and to stay united in the pursuit of
the team's Dream.
Empower members in the team
Empowerment refers to the belief
members have that they are competent to do what is required- in particular in
their ability to deliver on the team's mandate. It refers to a sense of freedom
and autonomy members feel to execute their tasks. Empowerment stems from a
team’s need to be in control of its own destiny and to be involved in efforts
to fulfil its Dream. When a team is empowered, members are more proactive; they
show more initiative; and are more likely to take action.
Create meaningful moments
Meaning refers to humankind's
universal and ubiquitous quest to find answers to life's ultimate questions;
understand our experiences or to look for patterns to make sense out of what we
see around us. A team is also a setting where such quest could be pursued-
particularly because as being on a team can be meaningful to its members
through its purpose, individual purpose, drivers and impact.